South State Correspondent

OCTOBER 26, 2023

As can be seen, the conference largely revolved around payments, artificial intelligence, fintech partnerships/management, regulation, and fraud/identity in its various forms. The topics were perfect, and there were some great case studies, but the substance was standard, bordering on underwhelming.

Conference 221

Conference Las Vegas Fraud Case Study 221

Abrigo

JANUARY 17, 2023

Automating SMB and commercial lending elevates your customer's experience From making it easier to apply to speeding up loan closings, automation can helps make business lending customers and staff happier. Customers were used to this bank interface after two rounds of PPP, and then we dropped it like a lead balloon.

Lending 195

Lending System Customer Experience Case Study 195

Celent Banking

MARCH 16, 2015

With interest rates low and new regulations following the financial crisis, banks are running incredibly thin margins, and traditional revenue sources are no longer viable. One of the presentations used non-FI examples to look at how banks can approach integrating omnichannel into customer interactions.

Conference 100

Conference Retail Community Community Bank 100