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Rakuten files third application for FDIC insurance

CFPB Monitor

Per the Utah Department of Financial Institutions website, Rakuten Bank America’s application for a Utah ILC charter was received on July 26, 2019 and remains pending. . based bank, Rakuten Bank America. Rakuten’s first FDIC deposit insurance application was filed in July 2019, and was withdrawn in March 2020.

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5 ways AI can improve customer service

Independent Banker

From gaming and online advertisements to autonomous vehicles and smart homes, artificial intelligence (AI) is used in a wide variety of ways. billion-asset Sunwest Bank in Sandy, Utah. For example, a bank may feel comfortable allowing a VA to solve a login problem, while situations like a lost card are solved by an empathetic human.