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Retail banking trends to look out for in 2023

Independent Banker

ITMs and VTMs are popular retail banking innovations among community banks. We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. Community banks are constantly looking to the future and identifying what customers want. Jeff Versluys, One Community Bank.

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Capstone Conference

Independent Banker

Wisconsin bank uses LEAD FWD Summit as a development resource. Young employees at the community bank in Madison, Wis., Those projects made recommendations that revamped the bank’s deposit-account-opening procedures, improved its credit card approval process and helped select new interactive teller machines to buy. By Tim Cook.

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Facebook Reportedly Asks Banks To Share Customer Data

PYMNTS

In an effort to provide more services to its users, Facebook has reportedly asked banks to share customer information, such as checking account balances and card transactions, the Wall Street Journal reported. Facebook has reportedly discussed finding a way for users to check their account balances, as well as sending them fraud alerts.

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