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10 Big Bank Marketing Lessons from the ABA Bank Marketing Conference

South State Correspondent

Many sessions discussed the importance of setting clear goals for any marketing effort, such as the talk by Jessica Reese (graphical notes below), the Social Media Manager for Arvest Bank (AR, $27B). We learned that a bank embracing this strategy can consume about 15% of the marketing budget.

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Seeking Banking Balance Between Physical And Digital

PYMNTS

Jamie Armistead, executive vice president of Digital Channels for Bank of the West , recently spoke with PYMNTS about how startups and tech are informing his company’s innovation strategy. Armistead also spoke to the lesson the bank is learning from smartphone apps to better serve its customers online and in brick-and-mortar locations.