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Commoditization, Optimization or Transformation: What’s in Your Core Wallet?

Gonzobanker

My colleague Steve Williams observed in What’s Going On In Banking 2021: Rebounding from the Pandemic , “Many banks that were taking an incremental approach to digital were shocked into reality during 2020, and executives realized greater investment and faster transformation is needed to stay relevant.”. At least, not right now.

Strategy 156
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4 winners and losers from the American Banker Digital Banking 2018 Conference

Gonzobanker

But what’s concerning me more than the gulf between big banks’ and community/regional banks’ digital adoption is the growing disconnect between bank strategy and digital strategy in community and regional banks. If 2016’s conference was the “mobile” conference, 2018 was most definitely the “voice” conference.