Branding Demo Houston Technology 
William Mills
MAY 10, 2016
Demo: calling customer service and screen shows personalized information such as info about checking account instead of the standard number screen on the phone. Demo 2: when a customer does need to talk with an agent. Like a HELOC on your car but using a technology platform. Houston Frost (SVP, Prepaid Products).
CB Insights
APRIL 24, 2018
Retailers are leveraging technology, such as artificial intelligence and augmented reality, to enhance operational visibility and personalize their customer service, a new necessity in fast-changing and demanding consumer market. However, this isn’t the whole story. The new big-box store. Ikea as a model.
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