Branding Customer Experience Phoenix UX 
Gonzobanker
DECEMBER 20, 2019
Its Baldrige-winning tenacity on customer experience is legendary and consistent. Consumers was the first big credit union to deploy the Phoenix core system and this year was the first big go-live of the Lumin digital banking system. The bank’s strategy is laser-focused. It was the original data junkie. Be their Yoda.”.
Gonzobanker
DECEMBER 19, 2022
Benson Porter, Boeing Employees CreditUnion – Porter led BECU through an amazing streak of growth in the Pacific Northwest, all while building an innovative, stakeholder-driven brand respected nationally. Goes to Allison Netzer and Liz High for their provocative tome, Think Like a Brand, Not a Bank. The Authors of the Year Award.
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