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DSW’s Amazon-Proof Makeover Move

PYMNTS

Sales were on the rise for three consecutive quarters, but fall saw those figures taking a surprise tumble and raising concerns among investors who worried that perhaps the brand had lost a step. The whole idea… is to evolve our customer experience.”. Will it work?

Columbus 108
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Unattended Retail Can Boost Visits To Stores

PYMNTS

They are also trying to enhance the customer experience. Younger customers prefer to use a kiosk.”. 25 percent is the projected percentage of customer service operations that will use chatbots by 2020. “As Wendy’s is hardly alone. billion is the projected size of the interactive kiosk market by 2023.

Retail 102
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Hit The Ground Running: 15 Early-Stage Fitness Tech Startups To Watch

CB Insights

Headquarters: Mason, Ohio. Select Investors : CincyTech, Ohio TechAngels, Refinery Ventures. Equipment sensors also connect to the individual’s personal Gymtrack app, providing customized experiences for users. Select Investors : Brand Foundry Ventures, Lerer Hippeau Ventures, Sterling VC. include fitness.