PYMNTS

AUGUST 2, 2018

The offering will debut in Houston, Louisville, Nashville and Kroger’s hometown of Cincinnati, Chain Store Age reported. Kroger Ship is our next step in creating a seamless experience that allows our customers to shop when and how they want,” Chief Digital Officer Yael Cosset said in an announcement. “Our

Louisville 100

Louisville Nashville Houston Customer Experience 100

PYMNTS

SEPTEMBER 13, 2018

The program, dubbed Restock, was launched earlier this year in an effort to adjust product choices, rearrange store layouts and highlight private-label brands. But it was feared that those disruptions could hurt traffic for good, as the customers left for other grocery stores.

Louisville 100

Louisville Nashville Houston Customer Experience 100

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Kofax has a great suite of solutions for authenticating customers. Bank staff don’t need to key in information, reducing typos and incorrect info.

San Jose 40

San Jose Customer Experience Mobile social media 40