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Data Dive: FedEx Competes, BoA Automates And Hackers Hack … Everyone, Including Each Other

PYMNTS

Speaking of responding to feedback… Bank Of America And The Automated Branch. In an attempt to build banking and financial services products for literally everyone, Bank of America is experimenting with a fully automated branch design. that feature no human employees — except those accessed via a screen.

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A New Human Connection

Independent Banker

For some community banks, video tellers, sometimes called interactive teller machines or ITMs, can work well for select markets or under certain conditions, experts say. Still, some community banks haven’t considered the extra hardware investment in video ATMs worthwhile yet, Seibert says. James Johnson, PCSB Bank.

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