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The Buyers: Omnichannel Customer’s Impact On Retailers

PYMNTS

Between 2015 to 2016, consumer expectations for multiple purchase options grew from 61 percent up to 74 percent according to Retail Systems Research’s 2016 Customer Experience/Unified Commerce Benchmark Survey. Through this omnichannel experience, retailers have more ways to connect with consumers.

Retail 137
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2021 GonzoBanker Awards

Gonzobanker

Some interesting finalists would be: M&T and People’s United Old National and First Midwest Webster and Sterling Columbia Bank and Umpqua. Congrats on a brave move and national recognition Jim! Chuck Snyder, chief executive of National Cooperative Bank (NCB). From nowhere, sizable regional players are being created.

Fintech 142
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From AT&T To Xerox: 65 Corporate Innovation Labs

CB Insights

From their humble, skunkworks-style origins in Palo Alto to their current offices in Sunnyvale, Cupertino, Seattle, and Boston, they’ve scaled up to attack new projects but keep the same focus on experimentation and innovation that helped them build the first Kindle. National Medal of Science, Turing Awards, Kyoto Prizes, and many others.