Bitcoin Community Bank Customer Experience Digital Strategies 
Independent Banker
NOVEMBER 25, 2015
Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. billion-asset, 85-branch community bank based in Rockland, Mass., is not typical.
CB Insights
MAY 15, 2019
When Bitcoin gained popularity, Fidelity Charitable wasn’t equipped to accept it. Working with FCAT, the charity searched for third-party vendors and iterated testing on compliance with legal and regulatory requirements to be able to accept Bitcoin. These bots aim to improve customer experience and reduce manual tasks.
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