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What #Banking Trend Will Have the Greatest Impact on Your Bank?

Jeff For Banks

Consumer Demographics and Changing Customer Demands Remember all the pre-pandemic talk about millennials? You couldn't go to a conference without every presenter having millennial this or millennial that on their slide decks. Now the oldest millennial is 43 (see table by Statista).

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How You Handle Fraud Will Make Millennials Drop or Love You

FICO

Millennials, now the largest demographic group in America, are possibly the most misunderstood, elusive market ever, a notion underscored by The Wall Street Journal ’s article about the existence of $20,000-per-hour “Millennial consultants.” Millennials reward positive fraud outcomes. In Millennial parlance, that’s “harsh.”.

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Credit Unions Unite Behind Digital Banking

PYMNTS

Early innovators managed cooperatives using the same founding principle that CUs use today: members-first finance in place of indifferent, legacy-style banking. There is a sense, however, that CUs themselves bear responsibility for falling behind the digital banking trends that first took hold with consumers.

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In Payments Fraud, Impersonation Gets Personal

PYMNTS

In a recent report via Lloyd’s Bank, trends point toward growth in what is known as impersonation fraud, perhaps more commonly known as business email compromise. ” Ghost employees, reports the Society for Human Resource Management, can and have been haunting firms. There also is the specter of payments fraud.

Fraud 101