Doing Omni-Channel First, Or Doing It Right?
Banking 2020
FEBRUARY 2, 2016
Regardless of how and why they hit the market, some technology-driven innovations seem to lend themselves to particular vertical markets and/or disciplines. For example, other studies have turned up numerous problems with the ‘click-and-collect’ orders placed on Cyber Monday. There are lessons to be learned from experiences in retail.
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