PYMNTS

NOVEMBER 1, 2018

The ongoing struggle, supposedly existential in nature, that pits upstart, relatively young FinTech firms against arrogantly complacent banks for supremacy in this new and growing world of digital payments and commerce. Or, as a recent CNBC article put it, quoting a source, “a mass extinction event.”. The subject? Trust in Banks.

Fintech 191

Fintech UX Mobile FDIC 191

PYMNTS

OCTOBER 30, 2018

A consumer’s sense of security and trust can be a funny, even unpredictable thing, especially when it comes to payments, banking and commerce. Good UX vs. Security. That said, Oosthuizen noted, those younger developments often tend to focus on “good UX and the consumer experience — in terms of what works.

Mobile 184

Mobile UX Security Fintech 184

Fintech Labs Insights

SEPTEMBER 17, 2015

Next, Encap Security debuted its Omni-Channel Enablement Platform: “Encap’s Omni-Channel Enablement Platform enables financial services companies to unite their previously separate transaction channels and create a clean, consistent, and safe method of access for their customers at any point. HQ: Palo Alto, CA & Oslo, Norway.

UX 12

UX Security CA User Experience 12

Fintech Labs Insights

OCTOBER 5, 2016

I spent too much, my payment is late, I can’t remember where that last $40 from the ATM went, and so on. But after clicking through the email, the user experience (UX) gets a bit gummed up. The first webpage displayed is the main secure homepage ( first s creenshot below ). What to do about it?

Cards 16

Cards UX User Experience ATM 16

Fintech Labs Insights

MARCH 30, 2015

The Fed''s latest mobile banking/payments usage numbers ( full text ) were bouncing around the fintech blogosphere last week. Every new banking technology of the past 40 years (including ATMs) have struggled to get more than 50% adoption. But I''m convinced that part of the problem is a flawed mobile banking UI/UX.

Mobile 12

Mobile UX Alaska America 12