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How Ida Liu is bringing billionaires to Citi’s private bank

American Banker

Liu, who is head of North America for Citi Private Bank, explains the changes she’s made to help her group attract and serve millennials, Gen Z, Asian Americans and families. The unit as of September had 20% more clients than a year earlier.

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This Week’s Reads: Bank Branches, Biometrics and Identity Fraud

Banking 2020

Eight ways to profit from millennials: Bank of America recently conducted research and found that ways for financial institutions to profit from millennials include paid online banking options and providing low-cost financial solutions. What have you been reading?

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Expanding the Banking Talent Pool

Banking 2020

We’ll soon have four generations within the global workplace: next gens, millennials, gen X and traditionalists. Today, Heidrick & Struggles’ leadership experts operate from principal business centers in North America, Latin America, Europe, Asia Pacific, Africa and the Middle East.