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Mobile: Why Smartphone Banking Usage Rates Have Stalled

Fintech Labs Insights

But I''m convinced that part of the problem is a flawed mobile banking UI/UX. One I noticed this week (and the inspiration for this post), is the lack of a "go" button on Bank of America''s mobile login screen (see inset). Bank of America Mobile Banking UX' That''s not easy to solve. Education helps. So far so good.

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