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How kimkim Uses Faster Payments To Win Gig Worker Loyalty

PYMNTS

Gig workers will make up a full half of the American workforce by 2028, responsible for creating online content, designing webpages and conducting local food or historical tours, as well as ferrying passengers for rideshares or renting out their homes on homesharing platforms. This growing segment of workers took home $1.4

Payments 195
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How FashionPass Is Innovating Clothing Rentals

PYMNTS

billion by 2028 and millennial women are leading the charge, according to Brittany Johnson, CEO and co-founder of online subscription-based clothing service FashionPass. While the rules of fashion may change completely in a few short years, the golden rule of retail will always remain the same: The customer is always right.

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Customer Service Can Be A Competitive Advantage For Digital Platforms

PYMNTS

Older customers might prefer human interaction and want nothing to do with automated help , while millennials or Gen Z might want to solve their issues through chat windows powered by AI. billion by 2028. It’s not just traditional retail models that are getting makeovers. clothing rental market is projected to reach $4.4

Online 130
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Fashion Forward: How Tech Is Targeting Waste & Pollution In The $2.4T Fashion Industry

CB Insights

GET the 54-page retail TRENDS report. Download the free report to learn about the biggest emerging trends in retail and strategies to watch for 2019. Fueled by social media, consumers want to get a hold of the latest trends as quickly as possible, and retailers must rapidly increase production to meet demand. Source: ThredUp.