Customer Service Can Be A Competitive Advantage For Digital Platforms
PYMNTS
MAY 24, 2019
Older customers might prefer human interaction and want nothing to do with automated help , while millennials or Gen Z might want to solve their issues through chat windows powered by AI. billion by 2028. According to the Payments and The Platform Economy Playbook , the U.S. clothing rental market is projected to reach $4.4
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