Remove 2001 Remove Fintech Remove Technology Remove User Experience
article thumbnail

Artificial Intelligence: FIs’ Friend Or Foe?

PYMNTS

It doesn’t mask murderous intentions with a calming voice like HAL of “2001: A Space Odyssey.” Kaplan said that larger FIs will probably invest it in further research and development to continue improving the customer service and end user experience. As technology evolves, banks need to be at the forefront.”.

Data 187