Pindrop’s Solutions Fight Call Center And Voice Fraud
PYMNTS
MARCH 17, 2017
But what’s left out of this picture, said David Dewey, director of research at Pindrop Security , is the element of voice. He gave a telling example: he and a colleague once conducted an experiment where Dewey dialed the call center listed on the back of the other’s credit card. They let me right in,” Dewey said.
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