Filene
DECEMBER 14, 2017
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
PYMNTS
JUNE 26, 2017
Arizona temps grounded flights last week when they got about 120, and even the Pacific Northwest saw temperatures get up over the 100 mark in Portland. After Amazon managed to turn the retail ecosystem’s collective head with its announcement that it would be acquiring the nation’s sixth-largest grocery chain, Whole Foods Market.
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