FinovateSpring 2016 Live Blog – Day 1
William Mills
MAY 10, 2016
Demo: calling customer service and screen shows personalized information such as info about checking account instead of the standard number screen on the phone. Demo 2: when a customer does need to talk with an agent. Like a HELOC on your car but using a technology platform. Houston Frost (SVP, Prepaid Products).
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