Customer Experience Operations social media Wisconsin 
CB Insights
JANUARY 6, 2019
The Home Depot also operates a secondary lab out of Austin called BlackLocus. Pilot testing of these centers is ongoing to collect data on how to improve in-store customer experiences. Notable Projects: Lululemon Lab operates under the concept of “offline exclusivity.” CVS — Digital Innovation Lab.
CB Insights
JUNE 17, 2020
Customer service: Customer experience goes virtual with conversational AI. VR has also helped businesses across industries keep operations running. The equipment was expensive and companies lacked the in-house expertise required to operate it. Industrial automation & robotics. Online grocery.
Expert insights. Personalized for you.
77 
Let's personalize your content