PYMNTS
FEBRUARY 7, 2019
. “Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.
PYMNTS
DECEMBER 13, 2018
Kroger has launched the Rx Savings Club, which aims to significantly reduce the cost of prescription drugs for customers across the country. The program adds to the retailer’s Wellness Your Way platform, and was developed in partnership with GoodRx.
PYMNTS
NOVEMBER 17, 2020
The reality of bots is that they’re pretty much in all areas of the customer experience and customer journey,” Sevounts said. The nuance here is that each of those [points in the customer journey] requires a different type of protection,” Sevounts said. Before, they were limited to one or two areas. Holiday Bot Battles.
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