Gonzobanker
DECEMBER 20, 2019
Brown gives his employees $100 to go open accounts across the Philadelphia area and then shares the results: good, bad and humorous. Its Baldrige-winning tenacity on customer experience is legendary and consistent. So talk about a busy area of focus and some hair pulling when it comes to customer experience?
CB Insights
DECEMBER 19, 2017
The company recently rebranded as “Gander Outdoors” and has noted plans to relaunch in 2018 with a revamped customer experience for outdoors enthusiasts. However, new leadership has recently claimed that HHGregg will make a comeback with a revamped website and smaller physical footprint. RadioShack. Date: March 2017.
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