Remove Customer Experience Remove Iowa Remove Online Remove social media
article thumbnail

Market your community bank with first-party data

Independent Banker

In addition to direct outreach efforts, first-party data can be used for advertising campaigns across a variety of media, including streaming services and social media. “We We can take that data and we can reach that person online,” Catalano says. “If Take online banking, for example.

article thumbnail

The community bank’s complete guide to building trust

Independent Banker

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. I think when customers are ready to change their banking relationship, they head our way because of the work we do in the community.”. Illustration by Ahoy There.

Community 139
article thumbnail

32 Corporate Innovation Labs In Retail

CB Insights

Key People: Anthony Gregorio, Innovation Lab Senior Manager; Prat Vemana, VP Online; Albert Vita, Director of Strategy Insights. Pilot testing of these centers is ongoing to collect data on how to improve in-store customer experiences. The Home Depot — The Home Depot Innovation Center. Founded: 2015. Founded: 2015 .