PYMNTS

FEBRUARY 7, 2019

“Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.

Ohio 116

Ohio Montana Wyoming Columbus 116

PYMNTS

FEBRUARY 24, 2020

But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. According to a recent report from Forrester and Adobe , brands defined as “experience-driven” grow at a clip of 19 percent per year, compared to 13 percent for others.

Retail 210

Retail Branding New York City Indiana 210

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. They want tools that help them grow their business and remove the tedious activities that prevent that.

Conference 40

Conference Innovation Lending Customer Experience 40

CB Insights

DECEMBER 19, 2017

Digital laggards – Many big-box retailers either failed or were too late to establish an online presence. In 2018, the company has agreed to close at least 26 UK-based warehouse-size stores and focus on higher-performing stores and online commerce. Date: September 2017. Category/Product(s): Footwear. Date: March 2017.

Retail 78

Retail Branding Company Capital 78