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2021 GonzoBanker Awards

Gonzobanker

2021 was the year banks that had been bemused observers of crypto realized that the blockchain virus was beginning to infect mainstream financial services. The Customer Experience Award – Goes to Capital One for moving fleet-footed to react to the new realities of retail banking. The Gonzo Inn in Moab, Utah!

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Stripe Teardown: How The $35B Payments Company Plans To Supercharge Online Retail

CB Insights

Despite competing efforts from PayPal and others, the customer experience for businesses wanting to accept payments online can still involve difficult onboarding, complex integrations, and challenges around supporting multiple payment options. Issuing serves corporate expense and digital banking use cases, among others.

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