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How Financial Institutions Focus on Customers Is Key

Abrigo

The community bank model is built around customer service, but for many bank and credit union customers, the definition of “good service” has been changing over the last couple of decades. customers than traditional retail banks earned in the firm’s study of retail banking satisfaction.

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GonzoBanker Awards 2017

Gonzobanker

THE BANKING AWARDS. GonzoBanker of the Year – The Gonzo team would like to salute the career of David Rainbolt of BancFirst in Oklahoma. Rainbolt has quietly built a community bank in the past 20 years that is closing in on $2 billion of market cap. The Credit Unions Can Act Like Fintech VCs Award.