CFPB Jan. 2016 complaint report highlights “other financial services complaints,” complaints from NY State/NY metro area consumers
CFPB Monitor
FEBRUARY 1, 2016
General findings include the following: As of January 1, 2016, the CFPB handled approximately 790,000 complaints nationally, including approximately 20,300 complaints in December 2015. The most common issues identified by consumers were problems with fraud or scams (46 percent) and customer service or relations (21 percent).
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