article thumbnail

Inside Chipotle’s Decade Of Digital-First Ordering Innovation

PYMNTS

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. Pizza chain Domino’s , for example, is planning to test self-driving vehicle technology in one major metro region. Deep Dive: Enhancing Customer Service With CRM Tools.

article thumbnail

The Great Grocery Race Shifts Into High Gear

PYMNTS

has an updated look and a new focus: the shopping needs of major metro consumers, particularly around grocery. For food, they want to see the brands and the products and confirm they will be fresh and quality. They also want to save time and get their weekly grocery needs, plus stock up items.

Metro 122