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Yum Takes Hit From Grubhub And Names New Digital Leadership

PYMNTS

Brands on Wednesday (Oct. 30) even as the quick-service restaurant (QSR) operator — which runs the Taco Bell, Pizza Hut and KFC brands — touted its expansions in digital and mobile services. It also announced new leadership, and a new hire who will oversee the brand’s ongoing digital and mobile push. “KFC

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Restaurants Undergo Massive COVID-Era Redesign

PYMNTS

Burger King is another example of a restaurant forced to rethink its entire customer experience amid the pandemic. 2 hamburger chain rolled out revamp plans in September, with a specific aim of providing an “enhanced guest experience in the COVID world” via five different points of service. “We Have It Your Way.

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