Branding Case Study Customer Experience Millennials 
PYMNTS
MARCH 10, 2020
For an important BNPL case study, we look to Australia, where Sydney-based market leader Afterpay has made such a splash that it’s changing the economy (sort of). The timing is good for BNPL brands, as physical retail stores struggle to stay relevant and eCommerce players try to crack the checkout conversion code.
Celent Banking
MARCH 16, 2015
One of the presentations used non-FI examples to look at how banks can approach integrating omnichannel into customer interactions. Home Depot was an interesting case study. The retailer combines the in-store and app experience to enhance the customer buying process. One spoke of the need to market correctly.
Expert insights. Personalized for you.
135 
Let's personalize your content