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How About Profits in the Branch of the Future?

Jeff For Banks

Imagine holding branch managers accountable for increasing deposit and loan spreads, and generating direct pre-tax profits. To keep your best performing branches and to motivate your best performing people, branch profitability can be an effective tool to make the right decisions in our rapidly changing industry.

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Beware the 'Cargo Cult' of Performance Targets

American Banker

Is your bank effectively mitigating the risk of 'managing to metrics'? The phony-account scandal at Wells Fargo illustrates how sales quotas can incent bad behavior. Or could it be in danger of becoming a 'cargo cult'?