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Growing a new branch

Independent Banker

Back to branch strategy. In place of a traditional lobby and teller windows, Providence Bank’s new branch location, pictured, occupies office space in downtown Raleigh, where loan and deposit activity has been strong. “We Ed Avis is a writer in Illinois.

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Talking in a Digital World

Independent Banker

The number of transactions processed per branch dropped 14 percent over the same time period. If this trend continues, as nearly all industry analysts expect, community banks will need to continue to review their long-term retail branching strategies as well as the roles and skills of their customer service staff.