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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

NuBank, out of Brazil and one of the hottest banks in the world in terms of new customer growth (Our previous playbook HERE ), introduced 23 new products last year. NuBank has generated unprecedented customer growth on the back of their marketing, customer experience and new product design strategy.

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Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. The big theme was branch of the future. But here’s the question: will the transformation really be led by hardware and branch design vendors?

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