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Location Detection: Building The Bank Business Case For Better Geolocation Data

PYMNTS

But moving ahead, traditional FIs will have to adapt to, and adopt, geolocation data usage in order to “connect” the right “data dots” and deliver a safe, seamless customer experience. PYMNTS has found that 55 percent of millennials say they would switch to an FI that uses geodata to enhance the security of users’ accounts.

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Thoughts from American Banker Retail Banking Conference 2015

Celent Banking

This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. While in the store, customers can scan QR codes on each product to bring up specific measurements and statistics. This is the essence of an omnichannel experience. There were a couple of overarching themes throughout the event.