A new digital bank needs a new customer service experience
Insights on Business
FEBRUARY 13, 2019
For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. They use the Bradesco infrastructure, but they operate in parallel. Hyper-connected journey.
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