Mobile: Why Smartphone Banking Usage Rates Have Stalled
Fintech Labs Insights
MARCH 30, 2015
But I''m convinced that part of the problem is a flawed mobile banking UI/UX. It''s not security, the #1 reason given by non-users, because I believe mobile banking is significantly more secure. But even that paltry 20 absolutely blows away my Bank of America Alaska Airlines card which still has NO mobile transaction history.
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