Recap of Money 20/20 USA 2023 and 10 Banking Thoughts
South State Correspondent
OCTOBER 26, 2023
Generative AI: Traditional AI was ever-present in touted solutions regarding fraud, risk management, and the customer experience. This will present some customer experience and technological hurdles for many financial institutions. However, of course, it was generative AI that remained at the peak of the hype cycle.
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