What Do Acting CFPB Director Uejio’s Comments on Consumer Complaint Responses and Potential Racial Disparities Mean for Regulated Financial Institutions?
CFPB Monitor
FEBRUARY 17, 2021
He stated that “senior leadership of these companies can expect to hear from me.” A 2018 FTC study authored by Devesh Raval (“ Which Communities Complain to Policymakers? ”), which used the Consumer Sentinel database, found disparities in complaints submitted to the FTC, Better Business Bureau and CFPB.
Let's personalize your content