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Calling All Startups: Reinvent the Mortgage Process (Please)

Fintech Labs Insights

The poster child for bad UX was the denial of a mortgage to previous Fed chairman, Ben Bernanke last year. Home-Account ( Fall 2009 ) which was acquired by Bills.com in 2010. Lending Tree : Mortgage rate tracking tools & lead gen. I had similar trouble last Fall , despite almost 20 years in the same home and job.

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The 2019 GonzoBanker Awards

Gonzobanker

Even with worries around an allegedly discriminatory algorithm, Silicon Valley UX met big bank Wall Street money in slick onboarding that has our attention. From app and decision to credentials and top-of-wallet in under three minutes followed by helpful follow-up content emails, the Apple Card has redefined consumer expectations.

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