Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?
Gonzobanker
NOVEMBER 18, 2014
The “Transforming Customer Experience When Fraud Attacks” session was timely with Mike Young of EverBank getting specific about how the bank debriefs and learns from its voice of the customer calls. The big theme was branch of the future. GonzoBankers Cynthia McAree and Jennifer Peart Hurst from Apple FCU check out the Expo.
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