Why Panera Does Its Own Delivery
PYMNTS
MAY 31, 2018
Current CEO Blaine Hurst was the prime mover behind Panera’s first large-scale delivery test in Louisville, Kentucky, four years ago. The leadership team actually voted to kill the project, but Hurst was able to talk then-CEO Ron Shaich into keeping the pilot going for a little while. I said, ‘Just let me finish the Louisville test.
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