article thumbnail

The community bank’s complete guide to building trust

Independent Banker

If you want to develop trust on social media, you need to be there when your customers need you.”. Use social media to build trust. Here are her tips for building trust on social media: 1. Hill rarely uses social posts to highlight bank products or services. It’s traumatic for bank leadership.

Community 139
article thumbnail

Good News from Gen Next

Independent Banker

This can become of part of the thought-leadership calendar.”. Social media—with privacy, please. You probably guessed that these kids were on social media, but the way they’re participating is somewhat different from millennials, with more sharing and, paradoxically, a greater interest in privacy.

article thumbnail

Good News from Gen Next

Independent Banker

This can become of part of the thought-leadership calendar.”. Social media—with privacy, please. You probably guessed that these kids were on social media, but the way they’re participating is somewhat different from millennials, with more sharing and, paradoxically, a greater interest in privacy.