Remove Digital Banking Remove Samsung Remove User Experience Remove UX
article thumbnail

Big Tech’s Big Shadow Over FIs

PYMNTS

They are all digital channels [that companies need] in order to reach the customer for all kinds of services.”. If issuers and banks don’t do that, he said, Apple, Google, Samsung and a whole host of Big Tech players are ready to step in and do so — taking away FI customers in the process.

UX 165