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Are you doing enough to help customers manage their accounts?

NCR

With the Consumer Financial Protection Bureau (CFPB) raising concerns that banking customers in the US “continue to experience problems managing their accounts”, it seems that many financial institutions could benefit from refocusing their efforts on delivering the services people want.

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Open Banking, Synthetic ID Fraud, Supplemental Jobless Benefits Top This Week’s News

PYMNTS

Kevin McCarthy (R-California), Senate Majority Leader Mitch McConnell (R-Kentucky), White House Chief of Staff Mark Meadows and U.S. Salesforce has grown its Order Management products such as the function for firms to allow eCommerce shoppers finish transactions without exiting social media platforms.

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