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Retail banking trends to look out for in 2023

Independent Banker

ITMs and VTMs are popular retail banking innovations among community banks. We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. Community banks are constantly looking to the future and identifying what customers want. By William Atkinson.

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Capstone Conference

Independent Banker

Wisconsin bank uses LEAD FWD Summit as a development resource. Young employees at the community bank in Madison, Wis., Tom Fishburne, a cartoonist, speaks about innovation, marketing and creativity in business branding. Cam Fine, ICBA president and CEO, leads a fireside chat and answers questions from community bankers.