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Charles Potts: Fueling growth through innovation

Independent Banker

Demand for digital solutions continues to accelerate, making innovation an imperative for community banks looking to excel in today’s evolving market. That’s why ICBA makes innovation a priority and provides community banks with the information and tools necessary to grow and succeed in today’s competitive landscape.

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Union Savings Bank’s tech touch

Independent Banker

Community banks have long been a bastion of relationship-focused service. But what happens when a community bank makes the decision to put technology—specifically, AI—at the heart of its customer service strategy? For Union Savings Bank (USB), a $3 billion-asset community bank in Danbury, Conn.,

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Season of Giving: How Financial Brands Are Leaving Their Mark

Social Assurance

The holidays are a time when communities come together to support each other and celebrate the bonds that bring us together. Through it all, community banking institutions have been there to support their neighbors. Money management among young adults is virtually non-existent. It’s been a trying two years.